The 2940 nm wavelength is strongly absorbed by water, which is present throughout the skin. This allows precise ablation, so tissue can be resurfaced with a high degree of control.
The way the laser pulses are delivered affects the balance between removing tissue and producing heat in the surrounding skin. Your practitioner chooses that balance for your skin and your concern. These settings are clinical decisions, not something that can be recommended in general terms.
As the skin repairs after treatment, its surface is renewed. How much improvement you see varies from person to person.